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Myopentrip

Terms of Service

Last updated: 22 Sep 2026

By accessing or using Myopentrip, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not access the platform.

  • "Platform" refers to the Myopentrip website, mobile applications, and services
  • "User" means any individual who accesses or uses the platform
  • "Traveler" refers to users who book trips, experiences, or rentals
  • "Host" refers to users who list trips, experiences, or rentals
  • "Content" includes text, images, videos, reviews, and other materials posted on the platform

To use Myopentrip, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials

Users between 16–18 years of age may use the platform with the consent and supervision of a parent or guardian.

  • You must provide accurate, current, and complete information
  • You must not use a false identity or impersonate any other person
  • One individual must not maintain multiple accounts without authorization
  • We reserve the right to suspend or terminate accounts that violate our policies
  • You are responsible for maintaining the confidentiality of your password
  • Notify us immediately of any unauthorized access or security breach
  • You are responsible for all activities conducted under your account
  • Enable two-factor authentication where available for added security

Myopentrip provides a platform for:

  • Travel Guides: Curated itineraries and destination information
  • Experiences: Bookable activities, tours, and local experiences
  • Rentals: Vehicle and equipment rentals for travel
  • Meetups: Community events and traveler gatherings
  • Travel Information: Real-time data on earthquakes, airports, airlines, and passports
  • All bookings are subject to availability and host confirmation
  • Displayed prices may exclude taxes, fees, and service charges
  • Payments are processed at the time of booking unless stated otherwise
  • Cancellation policies vary by listing and are shown before booking
  • Refunds are processed in accordance with the host's cancellation policy
  • You must describe your offerings accurately and set clear expectations
  • You are responsible for maintaining your availability calendar
  • Commission fees are deducted from bookings as set out in our Host Agreement
  • Payouts are processed according to our payout schedule
  • You must comply with all applicable laws and regulations
  • Cancellation policies are set by each host
  • Full refund policies may apply within the specified timeframes
  • Partial refunds depend on timing and host terms
  • No-shows typically forfeit the full booking amount
  • Hosts must avoid cancellations except in emergencies
  • Frequent host cancellations may result in penalties
  • The platform may assist travelers in finding alternative options
  • Refunds are processed automatically for host-initiated cancellations
  • Neither party shall be liable for failures due to circumstances beyond reasonable control
  • This includes natural disasters, government actions, pandemics, and other emergencies
  • The platform may facilitate resolution on a case-by-case basis

You agree NOT to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Post false, misleading, or defamatory content
  • Harass, abuse, or discriminate against other users
  • Attempt to circumvent platform security or fees
  • Use the platform for unlawful commercial activities
  • Scrape, crawl, or harvest data without authorization
  • Distribute malware, viruses, or malicious code

Content Standards

All posted content must:

  • Be accurate and truthful
  • Not be offensive, hateful, or pornographic
  • Respect the privacy of others
  • Not contain spam or unauthorized advertising
  • Comply with local laws and cultural sensitivities

Our Content

  • Myopentrip retains all rights to platform design, logos, and proprietary content
  • Trademarks and service marks are protected by law
  • You must not use our intellectual property without written permission

Your Content

  • You retain ownership of content you post
  • You grant us a non-exclusive, worldwide license to use your content for platform operations
  • You represent that you hold the rights to post any content you submit
  • We may remove content that violates applicable policies or laws

We comply with the Digital Millennium Copyright Act (DMCA). To report copyright infringement:

  • Send a detailed notice to [email protected]
  • Include your contact information and a good-faith statement
  • Identify the copyrighted work and the infringing material
  • We will respond promptly to valid notices
  • Users may leave honest reviews based on actual experiences
  • Reviews must be truthful and free of personal attacks
  • We do not edit reviews but may remove those that violate our policies
  • Users must not offer incentives for positive reviews
  • We may feature reviews in marketing materials
  • Myopentrip is a marketplace connecting travelers and hosts
  • We do not own, control, or manage listed properties or experiences
  • We are not responsible for the quality, safety, or legality of offerings
  • We do not guarantee the accuracy of user-provided information
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for the specific transaction
  • We are not liable for disputes between users
  • Force majeure events may affect our ability to provide services

The platform is provided "as is" without warranties of any kind. We do not warrant:

  • Uninterrupted or error-free service
  • That defects will be corrected
  • That the platform is free of viruses or harmful components
  • Specific results from the use of our services

You agree to indemnify and hold harmless Myopentrip and its affiliates against:

  • Claims arising from your use of the platform
  • Content you post or transactions you complete
  • Violations of these Terms of Service
  • Infringement of third-party rights
  • We encourage users to first contact us to resolve disputes informally
  • Most issues can be resolved through customer support
  • These terms are governed by the laws of the Republic of Indonesia
  • Any disputes shall be resolved in the South Jakarta District Court
  • Certain disputes may be resolved through binding arbitration
  • Arbitration shall be conducted in accordance with the rules of the Indonesian National Arbitration Board (BANI)
  • Class action waivers may apply
  • You may close your account at any time
  • Outstanding bookings and obligations remain in effect
  • Content you posted may remain visible
  • We may suspend or terminate accounts for violations of these Terms
  • We may remove content that violates our policies
  • Serious violations may result in a permanent ban
  • We will provide notice where possible
  • We may update these Terms from time to time
  • Material changes will be notified via email or platform notices
  • Continued use after changes constitutes acceptance
  • Prior versions are available upon request
  • We may integrate third-party services for payments, maps, or analytics
  • Third-party terms and privacy policies apply to their services
  • We are not responsible for the availability or quality of third-party services

If any provision of these Terms is found invalid or unenforceable:

  • The remaining provisions remain in full force
  • The invalid provision shall be modified to be enforceable where possible
  • The intent of the original provision shall be preserved
  • You must not transfer these Terms without our written consent
  • We may assign these Terms in connection with a merger, acquisition, or sale

These Terms constitute the entire agreement between you and Myopentrip regarding use of the platform. They supersede all prior agreements and understandings.

For questions about these Terms of Service:

Email: [email protected]
Address: Myopentrip Legal Department, Graha Mampang Lt.3 suite 305, Jl. Mampang Prpt. Raya No.KAV.100, RT.2/RW.1, Duren Tiga, Kec. Pancoran, Kota Jakarta Selatan, Jakarta, Indonesia 12760
Business Hours: Monday–Friday, 09:00–17:00 WIB

Effective Date: March 31, 2026
Last Updated: March 31, 2026