How to verify your WhatsApp number

17 Sep 2026

Some features need a verified WhatsApp number. Example: earthquake alerts.

How do I verify the number?

  1. Sign in as a customer.
  2. Open WhatsApp number settings.
  3. Enter the number.
  4. Request an OTP code.
  5. Enter the 6-digit code within 10 minutes.
  6. Finish verification.

The system sends the OTP on WhatsApp. There is a send limit: 1 send per number per 10 minutes, and 3 sends per account per 10 minutes. The number must be unique. A temporary number is stored until verification is finished.

If the number is not verified yet, a link to the verification page appears on features that need it.

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