How can we help you?

Account and settings

• How to create a customer account

• How to set your passport country

• How to edit your customer profile

• How to change or reset your password

• How to sign in with Google

• How to read dashboard notifications

• How to manage login devices

• How to verify your customer email

• How to verify your WhatsApp number

Travel tools

• How to use airport pages

• How to use destinations and places

• How to browse mountains

• How to check public holidays

• How to use airline pages

• How to use passport and visa tools

• How to turn on earthquake alerts

• How to use Travel Finder

Support and messages

• Suggest a listing correction or removal

• Myopentrip WhatsApp support

• How to send platform feedback

• How to contact a host on listing WhatsApp

• How to message a host

• How to open a support ticket

Meetups, forum, reviews, and stamps

• Traveler forum

• How to join and create a meetup

• How visit stamps work

• How to write a review after a completed booking

Payments and refunds

• How to cancel a booking and get a refund

• How to pay for a booking

• How to use a promo code at checkout

• Wallet balance and finance history

• How to upload bank transfer proof

Find and book

• How to book a trip

• Checkout or contact the host

• Private trip requests

• Trip guest quota and minimum quota

• How to mark a booking as completed

• How to print a booking invoice

• Open trip vs private trip

• How to book an experience

• How to rent a vehicle

• What booking statuses mean

• How to save a wishlist