How to send platform feedback

Platform feedback is a report about the site. Feedback is not a ticket for payment, refund, or a booking dispute.

How do I send feedback?

1. Sign in as a customer.
2. Open Feedback in the dashboard.
3. Choose a type: Bug / Error, Feature Request, Usability Issue, Performance Problem, Content Issue, or Other.
4. Write a title of 5 to 100 characters.
5. Write a description of 10 to 5000 characters.
6. Upload up to 3 screenshots if needed.
7. Submit.

The first status is new. The first priority is medium. You can see the list of feedback you sent.

For a booking or money problem, open a support ticket and include the booking code.