How to message a host

A host message is a private conversation about a listing or a booking. It is not a support ticket. It is not the listing WhatsApp button.

How do I send a message?

1. Sign in as a customer.
2. Open a conversation from a product page, booking details, or the Messages inbox.
3. Write the date, guest count, and your question.
4. Send.

Open a conversation by conversation id or by host. Host replies appear in the inbox. Active conversations appear in the list. You can archive a conversation, then restore it.

Send and edit are limited: at most 20 actions per 60 seconds per account. If send is blocked, wait a short time, then try again.