How to upload bank transfer proof

Upload proof only for a booking with manual bank-transfer payment. The payment status must be pending.

How do I upload proof?

1. Sign in as a customer.
2. Open the booking details.
3. Upload an image of the transfer proof.
4. Submit.

Staff review the proof. Proof status can be pending, rejected, or approved.

When can I upload again?

You cannot upload again while the proof is still in review. You cannot upload again after the proof is approved. If the proof is rejected, upload a valid proof. The rejection reason appears on the booking details.

Do not send transfer proof on the forum or in a public message.