How to check in travelers

17 Sep 2026

Traveler check-in is only for a paid trip or experience booking with status on process. A vehicle rental booking does not use traveler check-in. Meetup check-in uses a separate event code.

How do I check in?

  1. Confirm the booking so check-in credentials are created.
  2. Open the booking, traveler tab.
  3. Choose one method:
    • enter the 8-character check-in code
    • scan or enter the 12-character booking QR to check in all travelers on that booking
    • choose direct check-in on the traveler name
  4. Reset check-in if there is an error.

A traveler who already checked in is not counted again until you reset. Progress appears on the booking, participants, and departures.

Check-in is not status Completed. The customer marks the booking as completed.

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