How can we help you?

Bookings and requests

• How to cancel a booking as a host

• How to check in travelers

• How to confirm a booking

• How to print a passenger manifest

• How to manage paid bookings

• How to handle trip requests

Messages, meetups, forum, reviews, and host support

• How to reply to a listing review

• How to send platform feedback as a host

• Forum for hosts

• How listing WhatsApp contact works

• Meetups for hosts

• How to rate a traveler

• How to read host notifications

• How to reply to traveler messages

• How to open a host support ticket

• WhatsApp support for hosts

Earnings and payouts

• How to request a withdrawal

• How to add a host bank account

• How to view host balance and journal

Getting started as a host

• Transfer of a staff-curated host account

• Inquiry or checkout for hosts

• How to create a host account

• How to verify host identity

• How to verify host WhatsApp

Trip, experience, and rental listings

• Create a listing

• Submit a listing for review

• Guest quota and minimum quota on trip dates

• Draft, review, and live listings

• How to import a TikTok video to a listing

• How to pause, archive, and restore a listing

• How to manage experience slots

• How to manage vehicle units